Hampton Court Castle, Herefordshire is actually the original Hampton Court! It predates the more famous palace by a hundred years or so. Most of its life it belonged to a local Herefordshire family but in the 19th century was bought by Richard Arkwright, son of the famous inventor.
We went because I had investigated online and found that it was largely accessible. We then discovered that it has what I think must be the best walled garden I have ever seen – absolutely wonderful!
Apart from lovely old brick walls, it has hedges dividing it up into lots of different ‘rooms’ – you just want to keep discovering what is around the next corner. There are water features and statuary and also lots of flowers and fruit and vegetables.
The surfaces are either flags, fine gravel, bark chips or grass and my scooter coped fine even on the wide expanse of lawns beyond the walled garden and despite the fact that it had poured with rain during the previous night.
We didn’t attempt to visit the castle itself – you can visit the ground floor and they have photos of the upstairs floors to look at if you can’t get there as there is no lift. We also didn’t attempt the woodland walks as that would have required a larger, all-terrain type scooter but as it turned out, Queenswood Arboretum down the road has perfectly accessible woodland walks so the two complement each other quite nicely!
We had set off bright and early so by the time we looked round everything we could it was still a bit early to sample the cafe besides we had brought a picnic with us. The cafe is accessible and did look very attractive and has lots of outdoor seating on the lawn and we could happily have had our picnic if it had been a bit later – perhaps we’ll just have to come back some time!
There is an accessible loo by the café – it has a steep little ramp to get in and it was a little tight backing out but otherwise fine. There is disabled access information on the website. The parking is simply in a field and getting from there onto the level pass might be a little tricky depending on your wheels but if you can access this place then I really recommend it. You could even combine it with a visit to Queenswood, like we did!
During our recent stay near Ross-on-Wye, we visited several places with amazing views, one of which was Yat Rock. At Symonds Yat both East and West there are various amusements such as boat rides, kayaking and cycling. We had headed for Symonds Yat East, where there is a car park by the river but it was a view from the top that we were after.
Then we saw the signs for Yat Rock and headed up a steep, winding road with passing places. It got rather congested at times as there were plenty of visitors but once we were at the top there was plenty of parking including designated Blue Badge spaces. A noticeboard informed us that it was 400 metres to the top with plenty of benches on the way and we could see that it was a good path.
There is actually more Blue Badge parking further up, but we were glad we had started further down as it was a very pleasant route through woods. Some of the benches looked like they were more places to perch on rather than sit – anyone expecting something more comfortable beware!
Some of the route is a boardwalk and a small part, near the shop and refreshment placed near the very top is just earth or grit but the whole thing was perfectly easy. A little bit steep right at the viewing place perhaps but a tarmac path at that point and perfectly safe. The accessible shop sells drinks and snacks and photos you can send as postcards.
The views are amazing: the River Wye snaking off into the distance and gorgeous rolling green fields all around. The wall is low enough to see over and there are places with a grille instead of the wall for even better but safe viewing.
There are toilets including accessible ones by the lower car park, which is pay and display.
I definitely recommend Yat Rock as somewhere to visit if you’re in the area.
Valley View is a lovely cottage for two: comfortable, spotlessly clean and well-equipped plus it has amazing views. It also makes a really good base for exploring the area and there are plenty of accessible things to do.
The cottage comprises a sitting room, kitchen-diner, bedroom and ensuite bathroom, all of which have plenty of space to get around easily in a wheelchair and the access is really easy, just a slight ramp to get you over the threshold with hardly a bump. The table is high enough that you can sit at it in a wheelchair. Thatch Close Cottages comprises three cottages in total, all of which can be linked in different combinations for larger groups.
There are various high-tech features such as the kitchen worktop with hob and sink will rise and lower at the touch of a button as will the bathroom wash basin and the dressing table. Despite this, the overall feel is of a cosy cottage and the decor is charming.
The spacious bathroom has a shower seat, lots of grabrails and even a wash-dry loo.
I was really impressed that the website included a list of everything that was included as so often you are not sure quite what to bring. In the event, one or two of these were actually missing but it was just a case of mentioning it to Ed, one of the owners and they were provided straightaway. Ed and Marion are obviously really keen that people enjoy their visit and will lend equipment such as a shower wheelchair or toilet seat raiser (which some places charge for) and they even have a talking microwave and other kitchen equipment for the visually impaired. In fact, when Ed asked if there was anything that would improve the place and I mentioned that the sofa was a bit low, he promptly fetched some feet to go underneath it which raised it up – perfect! The household equipment generally is very good quality – although I’m not sure any two of the glasses matched each other! – however, we have been in some cottages where the kitchen equipment is a bit worn. Here everything was in really good condition and there was all you could need for meal preparation.
The cottage complies with very high levels of accessibility on the National Accessibility Scheme and has been inspected by the Fire Brigade. It has various safety features such as an emergency pull cord in the bathroom and emergency lighting in case of power failure. There are further details and a full accessibility statement on the cottage website.
The emergency lights do unfortunately mean that there is some light at night which might disturb some people and the patio could do with some TLC but otherwise the cottage is fabulous and even includes a generous welcome basket including breakfast ingredients, a bottle of wine, home-made cake and marmalade. The cottage can be linked to the ones next door for larger groups. You could hear some noise from through the wall, but not too bad.
There are plenty of accessible things to do in the area, such as Symonds Yat – we parked up at Yat Rock and had no problem accessing the lookout point with my scooter – there are also plenty of benches on the way. We also visited the original Hampton Court which has the most amazing walled garden which was fully accessible and my scooter coped fine with the lawned area. Entrance was free for a carer so we only had to pay one entry fee! The woodland trails would have been too much for my scooter though but very nearby is Queenswood Country Park and Arboretum with very attractive woodland and the paths lead to a viewing point with amazing views over the countryside. It is free and even the parking is free for a Blue Badge holder.
Another day we visited Ross on Wye where if you park up by St Mary’s church you can go through the churchyard to a park called The Prospect with, you’ve guessed it, amazing views! We later parked down near the river and there is a riverside path which is easily scootable too and very attractive. The tourist office sent us some leaflets about the area, including a ‘buggy route’ around the town – we didn’t follow all of it, but it’s good to know that they are thinking about accessibility.
This is a gorgeous part of the country and Valley View is a great place to stay with plenty of accessible places to visit within easy reach.
The adventure started at Heathrow. As previously, we stayed at the Hilton T5 and met up with my brother, this time for a fabulous meal at Mr Todiwalah’s Kitchen – the most delicious Indian food you can imagine! We’ve had the odd hassle with accessible rooms at this hotel in the past but last time and this, they’ve given us the sort of room we wanted, with a proper wet room style shower.
Some months previously, BA had contacted us to say that the flight had been put back a couple of hours, which meant that the next day we had loads of time to kill, so we had a very leisurely breakfast, packed up then did some reading until it was time to go to the airport.
A week or so earlier, we had phoned the airline, as they suggest you do, to check that there was no problem with them transporting my Powerchair (this was the first time we’d travelled with it, having previously taken my Luggie scooter with us). They assured us that this was fine, so we were slightly annoyed if not entirely surprised when we went to the Special Assistance check-in desk to find that they had no record of the details we had given over the phone and did not know much about this particular sort of battery. They even suggested we rang the manufacturers to get more details! Eventually, after two different more senior members of staff had been summoned they decided it was fine and even gave us a code to identify the battery for future journeys, which did in fact prove useful on our return. Seriously could have done without the stress though!
There was so little time between the gate being announced and boarding commencing that I didn’t get to board first, but ended up being transported past everybody who had been asked to wait. A while ago, I might have felt rather embarrassed about this; now I just tend to think that if this is how it has to be, then so be it! This was in an airport wheelchair from which I was then transferred to the on-board wheelchair which they then lift onto the aircraft, having strapped you in as if you are about to do a parachute jump! Not great, but it gets you to your seat.
Arrived at Bilbao, we then had to pick up the hire car. I have no idea why picking up a hire car has to take so long, – they were taking about 30 minutes per person so we must have waited at least an hour plus of course the time it took to deal with us. We had specifically requested an ordinary, low car and an estate because of having to lift the Powerchair in and out. Despite a member of staff when we booked saying the details of our request would be passed on, there did not appear to be any record of this but they did their best to accommodate us and at least we ended up with a low car.
Off we set, armed with our AA directions which had served us well before in Spain. However, we should have consulted a map at the same time! Lesson learned! Knowing we were fairly likely to be late, I had e-mailed the hotel, the Parador de Argómaniz, sometime before to explain and they had said to ring them if we were going to be later than 11 as that’s when the restaurant closes and they would save us some food. I rang them once we were on our way and gave them an idea of when we might arrive and they asked what food we would like them to have ready for us. This was before we went haring off on the wrong road and had to come back, eventually getting ourselves back on track and arriving at 12:20. This of course isn’t particularly late for Spain, but even so, we were quite tired by then so the omelette and huge plate of chorizo, jamón etc and of course a drink were very welcome indeed!
Our room was a decent size and comfortable, with wide doorways and a few grabrails in the bathroom, although the shower stool was just an ordinary stool and not the most supportive thing!
Breakfast was varied – eggs, cold meat, cereals, bread, fruit, yogurts, served in the restaurant on the top floor, with its amazing wooden beamed ceiling. We spent the next day mainly relaxing out on the terrace enjoying the peace and quiet and looking at the wonderful view except when it got too hot – but that’s why they invented siestas! They may be dying out but when you’re on holiday…
Dinner was also in the fabulous dining room with plenty of choices of local food and wine and pleasant staff who were quite happy to provide me with a copy of the menu to bring home to show my students!
The next day, after another great breakfast we checked out and headed for Vitoria to find a supermarket which we had previously looked up on the internet. According to Google maps it was accessed via a service road but after several fruitless steps to find this and asking directions from people who didn’t know where it was, somebody finally told us you reach it via a slip road off the main road! Then it was very easy to find, so we stocked up and headed for Getaria. This time Google maps and Streetview had been really useful as we knew exactly which road to take and which landmarks to look out for and found Epotx Etxea easily. We sat on the terrace in the shade (it was over 30°) and marvelled at the view, before the owners’ son arrived and showed us around, then it was time for a cuppa and a relax!
In the morning we were up early and there was the most stunning sunrise – I’m not sure I’ve ever seen a sunrise as red as a sunset! The plan was to do no driving that day so we simply revelled in the lovely surroundings, the amazing view and the sunshine. The most strenuous thing we needed to do was wave at the owners as they came and went in their car!
Andrés, the owner, who I had corresponded with over the booking, came and introduced himself and we chatted about the house and surroundings. There are vineyards all around, in fact, Mahastí is the local Basque word for vineyard and there was a home produced bottle of the local white wine, txacolí, in the fridge. In the gardens there is a lemon tree, an orange tree, (I thought it was a lime as the fruit was still green!) a fig and a grapefruit tree. Andrés said to help ourselves so dinner one night involved lemon juice with the smallest carbon footprint imaginable! Thunder and lightning heralded some cooler weather.
Andrés also recommended where to go to get postcards, so the next day we headed down to explore Getaria (spotted the restaurant featured in The Trip to Spain, I think!) and to buy postcards. Getaria is definitely a working port and, I have to say not the most beautiful place in parts although it does have an old town but I’m not sure how accessible that is and a lot of it is cobbled. It also has a small beach and even beach wheelchairs.
Then it was on to Zumaia where we parked and explored the riverside promenade, clearly a popular place for a stroll. During the afternoon, back at the house, Maikar, Andrés’ wife came and introduced herself – we couldn’t have asked for friendlier hosts – happy to chat and to advise when asked but not intrusive: just perfect!
The next morning it was raining again but it cleared up and we headed for Zarautz to see what it was like, post some cards and buy some more. At first I thought we’d go after lunch then I remembered that of course small shops in Spain don’t reopen until about half past four, so that’s when we went and, yes, they were just about reopening by then – quite reassuring to find out that some things don’t change! At one point, naughtily, we parked by a bus stop (not blocking anything, I hasten to add) while Pete ran into the tourist office and the police came over and nearly gave us a fine. Playing dumb and asking for some directions got them onside and they let us off!
The next day, Friday, was our final day and quite hazy and warm. We went back to Zarautz, parked in the car park near the front as recommended by the tourist information lady the previous day and went out onto a terrace overlooking the sea. From there we could see the long promenade or Malecón, so we headed there via a pedestrian street and realised that this area of the town at least is very wheelchair friendly.
The Malecón is very accessible, mainly smooth and with plenty of benches and cafés along its length. Apparently there is some sort of accessible wooden boardwalk – we didn’t manage to spot it, but there was plenty of promenade to explore anyway. We couldn’t resist having a pintxo of tortilla de patata and freshly squeezed orange juice at an outdoor café, looking at the sea and the ratón, the mouse-like promontory at Getaria.
That evening, Andrés and Maikar made a point of coming to say goodbye and explained that we were their first booking ever through Handiscover, a website of accessible properties that puts you in contact with the owner. It was useful for finding Mahastí, but if we were to go again, I’d book directly as it would be cheaper.
Saturday was check-out day. We hadn’t done very much on this holiday but that actually suited me fine! Last time we visited Spain, we stayed in five different places, but this time I didn’t fancy all the packing and unpacking and getting used to new places that that would involve as it is rather tiring.
I had investigated online an accessible nature reserve that wasn’t too far away which we might have done, but when it came to it, just exploring the local towns was quite enough. People often make the joke that you sometimes come back from holiday so tired you need another holiday, which was what I wanted to avoid and what with the airport hassles and getting lost it wasn’t quite as smooth as I had imagined, but of course you don’t remember those things afterwards. I’m mainly remembering the lovely view and the warm welcome from Andrés and Maikar.
Anyway, we packed up and drove to the airport with no problems. Dropped off the car and went to the Special Assistance desk where the code we had been given at Heathrow for the chair proved useful and we didn’t have too much of a wait to get checked in. On the way out, we had had to pay extra for one of the bags (we were so dismayed that we hadn’t realised you have to pay in advance – perhaps this was why they let us off paying for both bags!). This time, I had gone online and paid for the bags in advance which cost slightly less. It had somehow passed us by that this ruling had been brought in.
The return flight only required one wheelchair transfer, from mine to the in-flight chair and we were boarded first. Off last of course but this can’t really be helped. My brother picked us up from the airport and we all had a cuppa and cake at the hotel! Rather poor selection of cakes for a Hilton on a Saturday afternoon but you can’t have everything – the restaurant at this hotel seems to have gone upmarket since we last here and our evening meal was delicious.
When we checked out a week before we had mentioned that one of the folding grab rails in the bathroom didn’t stay upright when you wanted it to and of course they said they would get it seen to but when we were allocated the same room on our return, guess what? It hadn’t been fixed!
Drove home the next day: no problems, stopping just once at Donnington service station – very civilised indeed, much less crowded than a lot of service stations and it even has some outdoor seating at the back away from the carpark. On the way down we had stopped at Tibshelf and Northampton services, both of which were very good. I never used to remember which services were better or worse than any others but I do now. Whether that’s because I have an eye to reviewing things or simply because I notice things like easy entrances or user-friendliness more now that it is a bit more vital, I don’t know! Donnington had an M&S, so we even arrived home with milk for a cup of tea and something for dinner!
I suppose if you want to go somewhere on holiday that’s green you may get rain but on the whole I think it’s worth it. I would rather look at lush green countryside than parched, arid countryside which can be impressive but isn’t quite so pretty. Also, there’s something very relaxing about being at the seaside! I certainly recommend this area as a place to visit and definitely recommend Epotx Etxea for somewhere to stay and Mahastí if you need it to be accessible.
I’ve reviewed the Parador and Mahastí both on my blog and on Euan’sGuide if you would like more detail on its accessibility and more pictures.
Limitlesstravel.org is a website dedicated to providing clear information about access, whether that is physical access or other issues such as hearing loops, use of sign-language or the family-friendliness of venues and attractions – all in London and fairly central as far as I could see but all the main ones are there, with user-reviews as well as general information.
For each attraction, you can see if wheelchair hire is available, if assistance dogs are allowed, if there is a hearing loop and various other details which would help you decide whether to visit or not. The hotels list if there is a shower seat, raisable beds, grab rails, emergency cord, adjoining room and lots of other details, which, again, make the difference as to whether or not you would give them your business.
You can search for a specific attraction or filter for different types of access or search on the map.
Looking at some of the press coverage on its own site, some refer to it as a guide to London, others as a guide to the world, so presumably they intend to expand as it does appear to only be London for now, unless I’m missing something, but it is definitely worth exploring this site if it’s London you’re heading for and need access information on hotels or attractions.