The WAV experience and beyond!

Citroën Spacetourer

When I realised I could not get in and out of our car any more, I didn’t realise it would be nearly two years before we finally got a WAV delivered!

Citroën Spacetourer
Citroën Spacetourer

It was in February 2021 when I happened to need to go to our GP surgery for a blood test that I realised, in the parking bay outside, that I could not get out of the car. It had become increasingly difficult with our previous model of Ford Focus but I could still manage, however we had had to replace it. With the Motability scheme you have your car for a maximum of five years and unfortunately, the new model was harder to negotiate, partly because the height of the passenger seat cannot be adjusted as there is a battery below it. We looked at some other types of car, but none of them appeared to be any easier.

Fortunately, after checking their insurance details, the GP practice was happy for me to have blood taken while I was seated in the car. Back home, I of course still had to get out of the car but, as part of the problem was the effect of stress, (mild, I know!) on my muscles plus the added factor of knowing I had to exit the car or live in it for ever more, I managed to stand up, swivel and sit in my power chair.

This meant we needed to look into getting a Wheelchair Accessible Vehicle (WAV). We contacted Motability and they were happy for us to change vehicle, even though we hadn’t had the new one for very long but as my needs were now different, it was no use to us.

This led to us having The WAV Experience! This is administered by Proximo on behalf of Motability. They lend you a WAV for a week so that you can see if it is the right option for you. The car we were lent was a Citroën Berlingo, where the wheelchair-user sits in their chair in the back.

Before this, we had to buy a Powerchair that is “crash-tested,” in other words, one that can be fixed to the floor of the WAV. We decided on a Roma Reno Elite which had to come with the Captain Seat (a slightly higher seat back) in order to comply with the regulations. It is very similar to the chair I use the rest of the time but it is a bit ‘clunkier,’ not quite so nippy, but as I will mainly use it for parks or gardens this isn’t a big problem. It is no wider so it goes through our doors without a problem.

Travelling in the back of a WAV is rather strange in two ways: physically, because it doesn’t feel as stable as sitting in a car seat. Even though I knew wasn’t going to be tipped over, it was unsettling nevertheless until I got used to it. The other issue is that it does not feel great to me to sit in the back like a taxi passenger or a parcel! Plus, the visibility is really poor from there. It was good to get out and about having not done so since February but the weather was still too cold for an outdoor visit.

It was a useful experience, though, as it decided us that what we really wanted was an Upfront i.e. a car adapted so that the wheelchair-using passenger can sit next to the driver in the place where the passenger seat would be.

Sitting upfront in the Citroën Spacetourer
Sitting upfront in the Citroën Spacetourer

We did consider looking into vehicles where you enter the car from the side but decided that in our driveway, it would be much easier to enter from the rear of the vehicle. Also, not all Blue Badge parking bays are that wide and would probably have caused problems with accessing the side ramp when we were out and about.

In July we test drove a Volkswagen Caddy Upfront from Sirus, who are specialists in Upfront WAVs. I felt much more secure being seated upfront (although this might be because I was more used to travelling in my chair in a car anyway) and the visibility was much better. It was a second-hand car and we could have bought it but this would have meant leaving the Motability scheme. We decided we would prefer to stay with the scheme and get a new car. Unfortunately, the Caddy was temporarily unavailable because they were relaunching it as the VW Caddy 5.

We waited several months for the new model to appear but then they announced that they had raised the upfront price that you pay to Motability by several thousand pounds. This needed a rethink!

In February 2022, we test drove a Peugeot Traveller Upfront. We decided that this was what we wanted so we ordered it from GM Coachwork, a company that does adaptations to make cars accessible. It is larger than the VW Caddy but cheaper. What we actually got was a Citroën Spacetourer which is what was available from Motability at the time and as far as I can tell, it is exactly the same thing as the Peugeot Traveller.

Citroën Spacetourer
Citroën Spacetourer

We were told that there might be a bit of a wait for delivery as the whole car industry was having problems with sourcing parts such as microchips but that it should be ready by July or August. In August we were told the car had arrived in the country and was being adapted. In September they said they were waiting for parts then we finally had it delivered on 1 November.

Citroën Spacetourer
Citroën Spacetourer

The chap from GM Coachwork was very helpful in showing Pete how to secure my chair to the floor of the vehicle fold and lock the ramp and other technicalities and went with us for a brief test drive.

Citroën Spacetourer
Sitting upfront in the Citroën Spacetourer

Since then we have had a drive around York while the trees still had some of their autumn colours. It was great to see places we hadn’t seen for a long time but nothing much had actually changed! We were also able to get to the garden centre so that I could spend some garden vouchers which would have expired at the end of the year!

Citroën Spacetourer
Citroën Spacetourer

It is now far too cold for outside visits unless you can walk briskly but it is good to have the car to use if we need to and I am really looking forward to getting out and about when the weather is warmer.

Hi-tech, well-designed powerchair

WHILL model C powerchair

I recently had a home demo of the WHILL model C powerchair from TGA Mobility. I had seen some videos about it on-line and it looked robust, well-designed and hi-tech so I thought I would give it a try but unfortunately it’s not for me.

It has lots of plus points: it copes well with uneven surfaces and would easily deal with a kerb of up to 2 inches, its cleverly-designed wheels mean it has a very tight turning circle and it can even go sideways. You can operate it remotely via an app, so if you were sitting on a chair, for example, and the WHILL was not next to you, you could use your mobile to bring the WHILL over. The armrests are quite low so I could pull right up to our desk without having to raise the arms.

WHILL model C powerchair
WHILL model C powerchair

On the other hand, I really don’t think I would need to operate it remotely, so having the cost of that technical innovation included in the price is a bit of a waste. The seat is in two parts – the basic seat and the cushioned part, which is perhaps why there was a peculiar rocking motion as I went around. It is easy to manoeuvre but while the joystick is positioned for your stronger hand, the on/off and speed controls are on the other side which I found a little problematic.

The deal-breaker for me, though, was not being able to lift the foot plate, which would mean not being get out of the chair independently. Also, the large front wheels get in the way a bit when getting on and off. I was almost relieved that it wasn’t the perfect powerchair given the hefty price-tag.

The rep showed us how the chair worked (although not the remote operation) and we tested it both indoors and out and he put no pressure on us whatsoever which was great and he said our comments and feedback were useful to him for future demos.

Everyone’s needs and abilities are different, so for some people this well-designed piece of kit will be perfect.

 

About time I reviewed this…

Breezy Knees, near York

For parks and other outdoor places where the going is a bit rough for the Luggie, I use my Eden Bootmaster Plus (or Kymco Mini as the insurers refer to it). It has a wider wheelbase, so can cope with a certain amount of unevenness while still being fairly compact and with a small turning circle. The Luggie does very well (I used to go to our allotment on it!) but the Bootmaster gives you a much smoother ride and less jolting when going over bumps – it feels safer and more stable.

Breezy Knees, near York
Breezy Knees, near York

There are a few drawbacks – the seat is not very comfortable as it’s at quite an angle, so if you are sitting upright, you aren’t in contact with much of the seatback and I can’t alter the (very sensitive!) speed dial with my right hand while driving. On the plus side, it dismantles into four parts – five if you include the basket on the front which I’ve discarded – none of which are as heavy as the Luggie.

Moorlands, York
Moorlands, York

The seat will swivel to one side although I don’t tend to need to use this feature and you can adjust the tiller so it’s closer or further away from you as you prefer.

Sutton Bank
Sutton Bank

I couldn’t use it at work as it is important to be able to adjust speed quickly when moving amongst crowds of people – for that reason, plus the uncomfortable seat, I wouldn’t really recommend this scooter and besides, I have a new set of wheels, but that’s another story! There are new styles being introduced all the time, so there’s probably something a bit better out there if you are after a compact scooter that will go in your boot.

Askham Bog
Askham Bog

Book Pillow

What a shame, the Book Pillow is no more – they have discontinued production. There’s nothing else quite like it on the market as far as I can see, although there are similar things for i-pads and e-readers, but they don’t look as good.

 

This isn’t exactly an accessibility thing but I think lots of people would find a book pillow useful! They are really light and both prop your book and help keep it open. Highly recommended!

 

Luggie Scooter

I keep mentioning my scooter – it’s a Luggie and has various good and bad points. It’s very nippy – it can turn in a very small space so is great indoors and copes remarkably well outdoors on gravel, for example, but is better on smoother surfaces. You can take it on aeroplanes, either on board or in the hold. We had a bit of a rigmarole with one airline who couldn’t decide if the battery should be looked after by us or them, but it was fine in the end. Assembly seems complicated at first but gets easier with practice! It folds up to no bigger than a small suitcase.

On the minus side, the website says it is very light but it is too heavy for me to lift. It is not terribly robust – given that it is designed to be lifted in and out of car boots, we’ve had bits fall off on occasion which gets rather expensive! On the whole I’m pleased with it but they don’t seem to do it in yellow anymore!

http://www.luggiescooters.com/range/product/luggie-folding-mobility-scooter