Immersed in Van Gogh – and fairly detached about being in town

The Van Gogh Immersive Experience was lovely, visiting that part of town for the first time in years was not as great as expected.

The Van Gogh Immersive Experience has come to York having previously been in Brussels and elsewhere – it’s at St Mary’s Church, Castlegate, next to the Jorvik Viking Centre.

The main event is the 35 minute Immersive Experience where you are, indeed, immersed in 360° projections of Van Gogh paintings accompanied by music and some voice-over. They are not just static paintings though: windmill sails rotate, trees and flowers blow in the breeze, rain falls, a train passes through a sunny landscape and yes, you become enveloped in a starry, starry night. They make imaginative use of the space, sometimes projecting different pictures between the pillars, at other times one picture fills the room and you are part of the landscape.

360° projections at the Immersive Experience (
360° projections at the Immersive Experience (

I think their website said that it was wheelchair accessible but didn’t have information about who could get a concession and whether an accompanying carer could go free. I e-mailed them to enquire and they asked me to forward my booking confirmation so they could make a note that I would be accompanied; this all seemed a little complicated so I suggested they update their website information to make all this clear and they have! Result! The staff on duty at the venue were very helpful.

Entrance to the Immersive Experience
Entrance to the Immersive Experience

There is ample Blue Badge parking fairly nearby in the Castle Carpark by Clifford’s Tower. The route between the two is a bit bumpy but not too drastic – we came via the road as it’s a quiet one and the dropped kerb at the top of the slope near the church is quite a good one. If your wheelchair is too big to manoeuvre around to the entrance, you could go in the exit. The seating was mainly deckchairs which was a jolly idea but many people were struggling to get in and out of them, plus there were a couple of wooden benches.

360° projections at the Immersive Experience
360° projections at the Immersive Experience

Unfortunately, the second part of the experience was in a room up a small, steep little slope that my chair couldn’t cope with (I think the stabiliser wheels back got caught in the angle as it was so steep). What we missed was mainly some activities for kids, so that didn’t matter to us but there was also some virtual reality headsets (at an extra cost) which I was really looking forward to as I’ve never tried virtual reality so I was very disappointed but I guess it can’t be helped: it’s an old building. It might be that they could have tried a bit harder, though, it was a really steep slope for anyone on wheels.

Reproduction of Van Gogh's room at Arles
Reproduction of Van Gogh’s room at Arles

Afterwards, as the rain held off, we had a look round Coppergate Walk as I have not been there for years. It was very busy and I don’t want to do York down, but it was a bit scruffy, very commercial, with pop-up food outlets and somewhat rubbish strewn. The sloping pavement meant that the entrance to the Body Shop has a small step so wasn’t accessible. I wasn’t worried about The Whisky Shop, the jewellers or the umpteen cafés but we were able to pop into Boots and Fenwick’s which has changed mightily since I was last there. The fabulous selection of greetings cards that they used to have on the ground floor has now been moved to the lower ground floor and wasn’t quite so fabulous anymore but there is a very spacious lift to get you there.

Van Gogh at the Immersive Experience (
Van Gogh at the Immersive Experience (

I have mixed feelings about being in town: it was good to see some once-familiar places, but on the other hand a lot of the things you can get in town, you can also get out of town where, as well as being more accessible, is a lot less crowded. We used to be a bit snotty about out-of-town shopping but now realise how incredibly convenient it is for anyone other than the very mobile. On the whole, I can live without looking round shops anyway!

Do visit the Van Gogh if you can – it’s beautiful, it’s different and it’s fun.

Other accessible places to visit.


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